About this activity
Welcome to the best experience in Quintana Roo, the most requested activity for families and groups of friends or for those who want to find an underwater world full of nature and life in Puerto Morelos. If your hotel is not in the list above, please let us know in which hotel you are located so that a representative of our company will contact you to indicate the correct place and time for your pick up. We ask you to let us know which hotel you are at in the special requirements box and also with your email. This service has two different schedules, the first between 7:30 am to 8:30 am and the second between 11:30 am to 12:30 pm. The schedules vary according to the hotel, our representative will tell you the exact schedule by mail or text message.
What is included
Admission to National Reef ParkOther
Air-conditioned vehicleOther
Contactless payments for gratuities and add-onsSafety contactless payments for gratuities and add
COVID-19 vaccination required for guidesSafety covid 19 vaccination required for guides
Face masks provided for travellersSafety face masks provided for travelers
Face masks required for guides in public areasSafety face masks required for guides in public ar
Federal Tax Port (10 USD Per person)Other
Gear/equipment sanitised between useSafety gear equipment sanitized between use
GratuitiesOther
Guides required to regularly wash handsSafety guides required to regularly wash hands
Hand sanitiser available to travellers and staffSafety hand sanitizer available to travelers and s
Infants and small children can ride in a pram or strollerStroller accessible
Infants are required to sit on an adult’s lapInfants must sit on laps
LifejacketOther
Paid stay-at-home policy for staff with symptomsSafety paid stay at home policy for staff with sym
Proof of COVID-19 vaccination required for travelersSafety proof of covid 19 vaccination required for
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Refund rules
100% refundable until 1 day before departure
0% refundable from 0 to 1 day before departure
